Process management in the implementation of ERP

Process management in ERP implementation

in recent years, European and American countries have conducted a survey on enterprises, and the results show that 80% of the companies that have been equipped with ERP and other information systems reflect that if they are given a chance to do ERP again, they will first optimize production and management processes. The success rate of China's manufacturing field implementation is not high The problem also lies in the strategies and methods of how to truly integrate ERP system with enterprise production and management concepts. This is the problem to be discussed and solved in this paper

first, the implementation of ERP should pay attention to the enterprise business process

"rationalization first, then informatization" is a basic principle advocated by the implementation of ERP, which has caused twice purification of the situation. The author's feeling of "rationalization" here refers to the rationalization of enterprise business processes

since the second half of 2003, sap, Oracle and other internationally renowned management software providers have introduced the concept of process management (PM). The reason is as Peter zencke, a member of the sap board of directors, said: "we clearly regard BPM as an integral part of software solutions." the benefits of realizing this integration for customers are clear. A company can quickly change the process model and immediately provide software implementation methods. This accelerates the process of change for our customers and makes us different from pure technology solution providers. " It can be seen that ERP software solution providers have realized that they must transform from a pure technical solution provider to a process management solution provider

the business activities of an enterprise are composed of many processes. Some of these processes can be regarded as a single function, but many processes span more than one department. Enterprises and scientific research institutions in China touch on the scientific research achievements of measurement and control technology and related instruments. Many resource planning (ERP) systems integrate these processes to reduce the lead time of system processing And reduce costs and increase the transparency of information. Improve customer satisfaction. Therefore, the focus of ERP implementation in enterprises is process rather than software technology

for enterprises that have implemented ERP system, ERP is the information process of applying information technology, and itself is an integral part of enterprise business process. It can be seen that BPM is the cornerstone for enterprises to successfully implement ERP

II. Process management in the process of ERP implementation

process evaluation before ERP implementation

"many problems have not been effectively solved and have become more complicated after the ERP of XX and XX enterprise was launched. - negative reactions from enterprises that have implemented ERP. The problem is that before the ERP system was introduced, the processes of some enterprises followed the past operation mode of" wearing new shoes and following the old road ", which made the implementation difficult to proceed smoothly. For example: (1) lack of vision for the future process; (2) There are too many processes, and the scope of ERP is too large. "3) lack of a holistic view" (4) the process is too complex; (5) the operation process is not standardized; (6) the process varies according to different industries, etc. in order to ensure the successful implementation of Tian Shi, when importing the ERP system, we must re evaluate the various processes of the enterprise and adopt new technologies:

(1) the purpose of the process?

(2) the time required for process processing?

(3) Who or department is responsible for the processing of this process? 7

(4) the costs incurred in these processes

(5) where is the process handled

(6) how does the process relate to other processes

(7) means and methods of process processing

(8) why do we do this process

p the key to the implementation of the workflow - do a good job of ERP launch

only a good launch will have the beginning of the successful operation of ERP. Going online is an important initial stage of ERP workflow The most important thing is the follow-up training of all personnel and enterprise leaders involved in the application launch, so that when the ER corpse product is launched, the personnel can follow up and use it at the same time Reduce losses caused by misoperation. After going online, it is the practical application stage of ERP. A very small negligence may cause a large number of errors in data, as the saying goes, "It's a thousand miles away ", this kind of error may be the carelessness of the operators for a while, and it is more likely to be the failure of training. The launching of ERP is not only the launching of the system, but also the launching of personnel. It can be seen that the launching of application training not only affects the follow-up and use of staff, but also affects the synchronous coordination of resources, and affects the successful operation of ERP.

continuous improvement of processes in operation

generally speaking, BPM involves three levels: process sorting and special flow Process optimization, reorganization of key processes that have the greatest impact on enterprise strategy or business value-added. The general steps of BPM are: identify process - describe process - evaluate process - optimize process - maintain process, which is a closed-loop spiral process. In this process, if the process is not smooth, sort out the process; If the process affects the enterprise strategy or business value-added, carry out business process reorganization. In this way, the continuous improvement of the process can be realized

III. problems needing attention in implementing B and cleaning the rack PM of force measuring parts

1 Full participation in the

process is the basis of enterprise operation. It is not only a process, but also has the characteristics of corporate culture, style, personal habits and so on, which requires the participation of all staff

2. Pay attention to key processes

find out the key processes that determine the overall fate of the enterprise according to the enterprise strategy. 20% of the processes determine 80% of the overall performance of the enterprise. - Management 20/80 law

3. Continuous improvement - the soul of BPM

4 Formulate corresponding supporting measures

process problems involve all aspects of the enterprise Many enterprises believe that all problems can be solved through process optimization, but process optimization will also bring changes in other aspects, which need corresponding supporting management measures to support and consolidate. The management measures matched with process optimization mainly include:

(1) strategic guidance. It is mainly to clarify the enterprise strategy and find the key processes, so that the enterprise strategy can be better connected with the specific process operation

(2) organizational adjustment. Enterprise organization is determined by strategy and process. The process change will inevitably lead to 7. The experimental gas spring can sort the springs, and the responsibilities and powers of some positions and departments can be changed. Departments or positions can be merged, cancelled or stripped. At this time, the organization, positions, responsibilities and systems should be adjusted in a timely manner. Otherwise, it will inevitably lead to the relevant departments acting on their own

(3) performance evaluation and incentive. On the one hand, in the process of process optimization and promotion, enterprises should evaluate and motivate the core participants of the project and the departments and personnel who actively cooperate. on the other hand. The implementation of the new process needs the guarantee of performance evaluation and incentive system. (end)